Balance, top-ups, and orders

Use Balance and top-ups for available credit, top-up options, and related records. Check payment results in Orders.

Check available balance

Check the Available amount before making requests. Reserved amounts and outstanding amounts may also appear and should be checked separately.

The console currently shows credit units. The English model pricing catalog shows current and original prices in USD, converting CNY amounts at the stated reference exchange rate. Payment amounts, credited units, and applicable rules follow the confirmation page and order quote.

Top up

1. Open the top-up entry in Balance and top-ups.
2. Select or enter an amount and choose an available payment method.
3. Preview the quote and check the payment amount and expected credit.
4. Follow the page to complete payment after verifying the details.
5. Return to orders and balance to confirm payment and credited funds.

Payment methods, amounts, and top-up availability depend on current service configuration. Refer to the options shown on the page.

Verify orders and credit

1. Open Orders and filter by order number, status, or time.
2. Check payment amount, payment time, and credit status in the order details.
3. If paid but not credited, refresh and check whether processing is still in progress.
4. If the issue persists, contact support with the order number and payment time.

When a payment result is uncertain, check the same order before creating another order or paying again.

Balance is available, but requests fail

Check API key limits, model and endpoint settings, and errors in usage records. Key limits and account balance are separate checks.